Common Questions

It is 100% safe to buy an air conditioner with Verda Vento.

Not only do we make sure that your payments are secure, but we also ensure that all your requirements are properly checked before installation by our certified installers.

We do follow-up checks on every installation making sure you get the best service in the market.

Buying at Verda Vento is enjoyable and safe.

Of course, just contact us and together we will decide on the best option!

This is where the magic happens!

Our smart algorithm considers your data, all the product’s parameters and reaches the perfect balance between the impact on the environment, the electricity cost, the lifetime of the equipment and price.

The unit that comes out best is then recommended.

Of course, we allow all our customers to choose a unit themselves if the required capacity is respected.

Our easy comparison tool will allow you to compare similar units with the recommended solution.

We believe the 3 main factors to look at are seasonal efficiency (how much electricity will you consume, typically indicated by SEER and SCOP), the impact on the environment and the quality of the product.

We calculate your average energy consumption together with the seasonal efficiency of a unit, typically represented by SEER and SCOP.

Seasonal Energy Efficiency Ratio (SEER) measures how efficiently an air conditioner operates over an entire season.

The Energy Efficiency Ratio (EER) is a standardised ratio using only one environmental temperature.

SEER gives a more accurate reflection of a unit’s efficiency performance.

We use the Total Equivalent Warming Impact (TEWI).

This is a measure of the combined global warming impact of the refrigerant losses to the atmosphere, and the CO2 emissions from the fossil fuels that generate power to run the refrigeration and air-conditioning systems.

It also considers how ‘green’ the country’s electricity generation is.

Verda Vento means ‘Green Wind’. We believe that taking care of the planet is something that concerns all of us and we must start now.

With Verda Vento, you will have made the greenest and most efficient decision in the market.

That’s where our installation service kicks in!

We contact you regarding time and date of delivery and will make sure that all the information you have provided is correct, as to avoid installing a unit that does not meet your need.

Once done, we deliver the product and on the agreed date our installer will install your unit.

The unit will be connected to the Smartphone App, and you will be able to use your air conditioner from any smart device you have and track the energy consumption.

Then it’s time to enjoy your comfortable temperature. If you have any questions, we are here to support you.

No problem, just contact us and we will take care of it. We will either ask you to take some pictures of the site to make sure all is okay, or we will come over and inspect the site.

Mistakes happen, and we understand this. If the packaging is in original condition and the unit is uninstalled, we will happily arrange the return.

Just contact us or have a look at our returns policy.

Yes, all our air conditioners come standard as heat pumps.

This means you can use our air conditioners for cooling and heating for your best comfort.

A heat pump can provide both cooling and heating, while a standard air conditioner can only provide cooling.

At Verda Vento we only offer heat pumps that offer you the perfect comfort, in winter and summer.

British Thermal Unit and kiloWatt are all units of measurement for your air conditioner.

The higher the figure the more capacity the unit can provide to cool down a room.

It’s important to correctly scope your air conditioner unit for the room.

Too low a capacity will give discomfort; too high a capacity will cause the unit to operate inefficiently and potentially even impact the lifetime.

Selecting the correct air conditioner depends on many variables. That is why we at Verda Vento have developed an algorithm that does that selection for you.

In case you still have doubts you can always contact us.

Based on your input we select the most suitable unit for you.

In case you still want to decide for yourself, we recommend you look at the overall efficiency of the unit and the impact on the environment.

Depending on your usage, the electricity cost will be the most substantial factor to take note of.

This depends on the model you have purchased; you can find all the details on your invoice.

In case you have any doubts, feel free to contact us.

We will be in touch before the installation to confirm details to make sure that the area of installation is cleared of any clutter and the installer has enough room to move around.

Our suggestion is to install the outdoor unit on the floor on the same wall as your indoor unit with at least 1,5 meters available around it to have enough air circulation.

Our installers will advise on the best place to install your indoor unit.

It’s important to place it in the position where it provides the best efficiency across the room.

No, all our prices include installation. Hence the questions asked on the layout of the room.

If these questions have been answered accurately no additional costs should be expected.

Yes, to guarantee the lifetime of your equipment we suggest servicing your equipment every 6-months.

You simply contact us, and we will be happy to arrange this for you.